Return & Warranty Policy

We're 100% committed to making you happy. Each woodulisten speaker is hand checked by a member of our Team before it goes out the door to ensure you get the best! While we make every effort to ensure you’re speaker(s) arrives in perfect condition, sometimes things could happen. If you discover a fault, please take pictures of the defect and contact us right away. We will work with you to guarantee your satisfaction.

Should you wish to return your woodulisten speaker(s), please kindly email us with the reason of return, within 10 days from receiving your order (according to the delivery date on the tracking record, if applicable). 

To request further instructions on how to return your order, please email us at Returns without prior communication with us will not be accepted.

Returns made will be refunded in your original form of payment. If the payment was made using credit/debit card or bank account, there might be a lead time required by PayPal (our credit card settlement service provider) to set up the credit transaction with your bank.

Please note that customers are responsible for all the fees involved for returning items. Return packages remain the responsibility of the customer until it is received by our team. 

Therefore, it is recommended that the customer takes necessary precautions by using registered and traceable services when returning the package.

Warranty: If there is a performance issue that occurs with your woodulisten speaker(s) within the first 180 days of ownership, we will replace the speakers upon request. Please note that water damage or evidence of the speakers being used in environments other than intended or in ways other than intended may void the warranty. We will ship the new speakers and a return label for the defective speakers to you at our expense.